Mix and Match

Shipping policy

SHIPPING POLICY

Last Updated: December 19, 2025

We process and ship orders as quickly as possible.

Most orders are shipped within a few business days after order confirmation.

Custom or personalized items may require additional processing time.

Shipping costs are calculated at checkout based on your destination and selected shipping method.

We offer various shipping options to meet your needs. Delivery timeframes vary depending on your location and chosen method.

Delivery times are estimates and not guaranteed.

We ship to most countries worldwide.

We do NOT ship to PO Boxes or freight forwarders.

You will receive a tracking number via email once your order ships.

Tracking information may take some time to update after shipping.

We are NOT responsible for:

Once tracking shows "Delivered", we cannot issue refunds or replacements.

If your package arrives damaged, contact us immediately with photos.

We will work with the carrier to resolve the issue.

You are responsible for ALL customs fees, duties, and taxes.

These charges are:

We cannot estimate or control these charges.

If you refuse to pay customs charges, the package will be returned and no refund will be issued.

Once shipped, we cannot modify the address. You must contact the carrier directly.

Always verify your address before completing your order.

If a package is returned as undeliverable due to incorrect address, refused delivery, or unclaimed package:

We strive to ship all orders as quickly as possible and use reliable carriers to ensure timely delivery.

However, we cannot control external factors such as carrier delays, weather conditions, or customs processing times.

For shipping questions:

Please include your order number and tracking number when contacting us.

BY PLACING AN ORDER, YOU ACCEPT THIS SHIPPING POLICY.

Last Updated: December 19, 2025